In chapter three we focus on the importance of setting the example, (Kouzes and Posner, 2012). The authors, Kouzes and Posner, (2012), noted an excellent example with the case study of a factory in Pasadena called Kaneka, (Kouzes and Posner, 2012). Plant Manager Steve Skarke set the example by addressing the housekeeping issues on his own, (Kouzes and Posner, 2012). Steve wanted the factory to be a world class establishment but unfortunately every time they would have visitors the plant was in shambles, (Kouzes and Posner, 2012). Steve took the proactive approach to this problem by purchasing a trash bucket and started picking up the garbage himself, (Kouzes and Posner, 2012). The great part about this story is that Steve made sure everyone
