Change in Yearly Compensation Plans (Quotas) in the Retail Telecommunications Industry: Relationship between Compensation Change and Turnover Rate in AT&T
By
Rafael Milanes
A DISSERTATION
Submitted to
The University of Liverpool
In partial fulfillment of the requirements for the degree of
MASTER OF INTERNATIONAL FINANCE AND ACCOUNTING
2014
CERTIFICATION STATEMENT
I hereby certify that this paper constitutes my own product, that where the language of others is set forth, quotation marks so indicate, and that appropriate credit is given where I have used the language, ideas, expressions or writings of another.
Signed
Rafael Milanes
Change in Yearly Compensation Plans (Quotas) in the Retail Telecommunications Industry: Relationship between Compensation Change and Turnover Rate in AT&T
Chapter 1: Introduction
1. Introduction
1.1. Background
The main issue for all employers in every industry is hiring and recruiting qualified and capable workforce. Hence, according to Bureau of Labour Statistics, telecommunication is assumed as …show more content…
is trying to focus on the turnover rate of employees and compensation change. The main aspect is impacts of compensation change and turnover on telecommunication industry of U.S. It is noted that taking into consideration of this industry; there are two main aspects that must be analyzed, which is involuntary and voluntary aspect of turnover. Hence, voluntary turnover includes reasons that why an employee left the job. Reason could be lack of interest in job, low commission, low salary, good offer from competitor. Considering all these aspects, retail telecommunication has to deal with yearly compensation plan change in order to retain their valued employees. This study would be beneficial for all the companies who are involved in telecommunication sector and the employees or workforce who work in this
By
Rafael Milanes
A DISSERTATION
Submitted to
The University of Liverpool
In partial fulfillment of the requirements for the degree of
MASTER OF INTERNATIONAL FINANCE AND ACCOUNTING
2014
CERTIFICATION STATEMENT
I hereby certify that this paper constitutes my own product, that where the language of others is set forth, quotation marks so indicate, and that appropriate credit is given where I have used the language, ideas, expressions or writings of another.
Signed
Rafael Milanes
Change in Yearly Compensation Plans (Quotas) in the Retail Telecommunications Industry: Relationship between Compensation Change and Turnover Rate in AT&T
Chapter 1: Introduction
1. Introduction
1.1. Background
The main issue for all employers in every industry is hiring and recruiting qualified and capable workforce. Hence, according to Bureau of Labour Statistics, telecommunication is assumed as …show more content…
is trying to focus on the turnover rate of employees and compensation change. The main aspect is impacts of compensation change and turnover on telecommunication industry of U.S. It is noted that taking into consideration of this industry; there are two main aspects that must be analyzed, which is involuntary and voluntary aspect of turnover. Hence, voluntary turnover includes reasons that why an employee left the job. Reason could be lack of interest in job, low commission, low salary, good offer from competitor. Considering all these aspects, retail telecommunication has to deal with yearly compensation plan change in order to retain their valued employees. This study would be beneficial for all the companies who are involved in telecommunication sector and the employees or workforce who work in this