For my first question, I asked, “What is your opinion on working at Molen Orthodontics, and what does your daily schedule look like?” …show more content…
We help rebuild their confidence. For our daily schedule, we work four hour shifts a week from 7:00 am to 5:00 pm. We can see anywhere from 80 to 120 patients a day.” My next question I inquired what happens when there’s a disturbance during work, and how does she tackle the problem.
She replied, “When there’s a problem in the office, whether it be an upset patient or technical difficulties with computers or devices, we handle it with a smile on our face and try to make the best out of the situation until there is a resolution for the problem.” I continued asking questions, getting very thoughtful and introspective replies.
“How well known are you with your patients?” I asked.
“I’d like to say I’m well known with my patients because I’ve worked with them for a little over 3 years, and I make a point to talk to every patient and engage with them to make them feel special as soon as they walk in the