Case Study: Welcome To Castle Mount Residnetial Home

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Welcome To Castle Mount Residnetial Home
Who we are and what we do ?
Castle Mount is Residential Home for people 65+/Dementia
We offer a service to people (Service Users/Residents/Individuals) that meet their needs, allows them to remain in the comfort of their own homes, and allow to save their independence, maintain their dignity, privacy and right to chose how and when their care is delivered.
How we doing it ?
As our continuing commitment to quality, our organisation is set up of policies and procedures. The policies and procedures are include the national guides and regulations which is set by Department of Health, CQC, Local Authorities, Health and Safety and our internal policies. We are all agreed to work according to the policy and
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What is this and what it does ?
Agreed ways of working: Agreed ways of working is how an employer requires an employee to work for their organisation. An employee must be agreed to work according to the rules and regulations. Agreed ways of working is working according to company’s policies and procedures and
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Policies and procedure will be found in our office and can access all the time, as well You can found them in main corridor on desk and in the “blue book” along with rota.

Keep it up to date ?!
Panta Rhei – All Flows -Heraclitus of Ephesus
As everything change and it is in motion and adapt to situations so does rules and regulations in order to keep us in control and save us from danger and harm. And that is why ‘agreed ways of working’ is changed time to time to accomplish the necessity of people you will be working with. As acare worker you should have most up-to-date ‘agreed ways of working’.

Whys it is so important?
It is very important that you have a latest written or printed copy of agreed ways of working as it changes from time to time depending on service user’s choices and circumstances, CQC requirements, our own insurance policies and health and safety regulations. If you do not obtain a latest copy of ‘agreed ways of working’ you will remain unfamiliar to the recent changes. And unawareness of recent changes may result you to cause danger and harm of you and the individual you will be working with or

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