Case Study : Tyson Food, Inc. Essay

909 Words Oct 20th, 2016 4 Pages
This paper analyzes multiple concepts within operations management to be implanted within Tyson Food, Inc. A brief organizational setting and history of the company is provided. The concepts evaluated are customer value, voice of the customer, competitiveness, balanced scorecard, economies of scale and scope, process control, service quality, and supplier relationships. Each concept is briefly discussed objectively and defined for the benefit of Tyson Food, Inc. The implementation of each concept for the company is considered in order to achieve the company goals of expanding into the global marketplace and improving the company image. Each concept is then discussed with a biblical integration to fully understand the benefits and ethical guidelines the concept requires. Tyson Food has been surrounded by negative feedback and media because of negligent activity within the poultry section of its business (Peta, 2016). This paper provides several recommendations for the improvement of company image, including the attempt to understand what the customers want and need and an effort to appeal to the organic trend of the food industry.
Introduction
Tyson Food is a large organization that supplies products and service to a large consumer base. There are many concepts that can help an organization to achieve its goals. The concepts discussed in this paper are customer value, voice of the customer, competitiveness, balanced scorecard, economies of scale and scope, process control,…

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