As a member of the Executive team, I feel it is necessary to inform you of the issues I have recently become aware of regarding the Roanoke branch. In the past several months, we have had an Art Director and an Account Executive resign from the company, along with a threat of three Graphic Designers and four Copywriters following suit. As I understand, the morale of the Roanoke employees has significantly decreased recently due to having to work overtime with little, or no notice, and without any compensation. In addition, there are also reports of management rejecting or reworking creative efforts of the Roanoke staff without feedback or consultation, which has contributed to the decrease in morale of the employees. Consequently, these issues
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As such, to begin this process, I need your support in gathering information from the different departments of the Roanoke branch. First, Charmaine please contact the Roanoke branch manager and inquire about any new accounts Roanoke has taken on in the past three months and how the branch allocated the work. Also, please contact the clients that filed complaints and request a detailed description of the service provided to them that led to the complaints. Next, Jeff and Susan please contact the staff of the advertising and marketing departments and request an assessment from each employee as to their views on the current working environment within the branch, including project reworks and rejection procedures along with actual examples, if available. Finally, I will contact the Human Resources department in Roanoke and inquire as to the reasons filed by the two individuals that resigned and the overtime and compensation procedure in effect at the Roanoke branch.
Please provide a report of your findings to me by the close of business of August 8, 2017, at which time I will review of all the gathered information. After my review is complete, I will schedule a meeting no later than August 11, 2017, when the entire Executive team will discuss the findings of each report and begin to assemble a course of action to resolve any
As such, to begin this process, I need your support in gathering information from the different departments of the Roanoke branch. First, Charmaine please contact the Roanoke branch manager and inquire about any new accounts Roanoke has taken on in the past three months and how the branch allocated the work. Also, please contact the clients that filed complaints and request a detailed description of the service provided to them that led to the complaints. Next, Jeff and Susan please contact the staff of the advertising and marketing departments and request an assessment from each employee as to their views on the current working environment within the branch, including project reworks and rejection procedures along with actual examples, if available. Finally, I will contact the Human Resources department in Roanoke and inquire as to the reasons filed by the two individuals that resigned and the overtime and compensation procedure in effect at the Roanoke branch.
Please provide a report of your findings to me by the close of business of August 8, 2017, at which time I will review of all the gathered information. After my review is complete, I will schedule a meeting no later than August 11, 2017, when the entire Executive team will discuss the findings of each report and begin to assemble a course of action to resolve any