Case Study part 1
Teresa Allen
Western International University
Organization Theory and Behavior
MGT-240-3826
Professor Beth Groh
January 8, 2018 Case Study 1 This paper is based on a case study on the Verizon wireless organization and how the organizations seek to continue accomplishing their goals over the years by incorporating organization behavioral principles within the work place and their employees, and the yielding of effective outcomes (Judge, & Robbins 2017). According to the organization, integrity is at the core of which they are. Their vision is the focus on the commitment to place customers first, and this comes by providing excellent services and good communication experience. The Verizon organization’s mission is …show more content…
The Verizon organization embraces diversity and personal development. Verizon’s diverse work environment reflects the company’s market, inclusive work environment with zero tolerance for discrimination and doing business with diverse suppliers. According to the organizations functions, organizational culture norms have three distinctive dimensions 1. Content or what is deemed important (e.g.,) team work, accountability and innovation 2 consensus or what is widely shared norm that are sustained across people willing to sanction others for violating culture norms. In addition, these cultures operate at different levels (Scandura, A. Terri 2018). On a personal note, Verizon has been my carrier for over 8 years and to my knowledge their overall performance has been nothing but appropriate from all angles. Verizon is competing in one of the most rapidly growing, and changing industries. While this is true, Verizon seized the opportunity by assembling (Verizon wireless), which have and is the nation’s largest wireless provider and broadband data network with revenues in the billions according to a 2016 report that is backed by a created and unique cooperate
Teresa Allen
Western International University
Organization Theory and Behavior
MGT-240-3826
Professor Beth Groh
January 8, 2018 Case Study 1 This paper is based on a case study on the Verizon wireless organization and how the organizations seek to continue accomplishing their goals over the years by incorporating organization behavioral principles within the work place and their employees, and the yielding of effective outcomes (Judge, & Robbins 2017). According to the organization, integrity is at the core of which they are. Their vision is the focus on the commitment to place customers first, and this comes by providing excellent services and good communication experience. The Verizon organization’s mission is …show more content…
The Verizon organization embraces diversity and personal development. Verizon’s diverse work environment reflects the company’s market, inclusive work environment with zero tolerance for discrimination and doing business with diverse suppliers. According to the organizations functions, organizational culture norms have three distinctive dimensions 1. Content or what is deemed important (e.g.,) team work, accountability and innovation 2 consensus or what is widely shared norm that are sustained across people willing to sanction others for violating culture norms. In addition, these cultures operate at different levels (Scandura, A. Terri 2018). On a personal note, Verizon has been my carrier for over 8 years and to my knowledge their overall performance has been nothing but appropriate from all angles. Verizon is competing in one of the most rapidly growing, and changing industries. While this is true, Verizon seized the opportunity by assembling (Verizon wireless), which have and is the nation’s largest wireless provider and broadband data network with revenues in the billions according to a 2016 report that is backed by a created and unique cooperate