Direct Employee Relationship

836 Words 4 Pages
• Direct activities and oversees all aspects of the relationship between MHA’s national office and the affiliate network;
• Provides strategic and programmatic support and technical assistance to enhance organizational capacity and local activities of affiliates including but not limited to sustainability, growth, and partnerships.
• Directs MHA affiliate activities and operations, including membership dues payment and collection procedures, affiliate eligibility and benefits, affiliate relations and the Affiliate Resource Center;
• Develops recruitment strategies to identify communities without an MHA presence to expand the MHA affiliate network to all 50 states;
• Identifies and cultivates potential business relationships to identify affinity
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DIRECTOR OF MEMBERSHIP & AFFILIATE SERVICES, 09/2001 to 12/2013
National Apartment Association, Arlington, VA
• Delivered annual revenue growth of 5-7% in membership and improved market penetration throughout the national federation;
• Guided the Mississippi Apartment Association to new performance levels by increasing revenue from $9K to more than $90K in less than four years;
• Spearheaded the creation of the membership development and chapter assistance funds to assist state and local chapter activities, programs and projects to further the mission of NAA and foster membership development at the local, state and national level;
• Increased revenue growth by 45% in the annual Survey of Operating Income and Expenses;
• Provided strategic and program assistance to more than 170 state and local affiliates through onsite visits, speaking and training engagements and regular correspondence;
• Increased and maintained relationships with affiliate leaders by establishing regular contact and traveling to affiliate meetings
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OFFICE MANAGER, 08/2000 to 10/2000
First Realty Management Corporation, Boston, MA
• Compiled financial statements for business entities and personal accounts and maintained the general ledger;
• Processed accounts payables and accounts receivables;
• Created benchmark summary reports by compiling relevant data collected from a variety of sources, to more accurately pinpoint necessary adjustments in realty management practices;
• Drafted legal documents and correspondence;
• Managed all aspects of rental units and parking spaces;
• Reviewed and monitored real estate tax bills for all managed properties;
• Managed and maintained investor database; and
• Supervised receptionist and messenger/office assistant.

DIRECTOR OF MEMBER SERVICES, 01/1994 to

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