Subject to Murphy’s Law, a failure generated an internal and external challenge. The purchase was for 1,000 units; however, a broken machine created a problem in shipping one 1,000-unit pallet to a client. Certainly, missing the shipment can negatively affect the balanced scorecard metric and the associated performance bonus. More importantly, unethical actions and behaviors can adversely impact customer relations and possibly expose the firm to legal liability. In a broader application, negative word-of-mouth marketing or litigation stemming from substandard performance creates exposure, which can adversely affect brand image. Consequently, a dynamic, ethical response is required to manage internal and external stakeholder perceptions.
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As such, machinery malfunctions represent a weakness. Another strategic view considers how to integrate, align, and harness internal activities to deliver superior performance for customers. In this regard, the business leader has an opportunity to turn weakness into a strength. Considering that production machinery contributes to the firm’s competitiveness and performance, the business leader must implement a total productive maintenance (TPM) program as a proactive method to target root causes of machinery inoperability and improve machinery effectiveness to generate a more reliable production process (Modgil & Sharma, 2016). Additionally, where the balanced scorecard (BSC) provides a framework to measure levels of effectiveness and performance against strategic goals, the business leaders can expand BSC metrics and incorporate measures of effectiveness regarding TPM practices and machinery maintenance to meet and support strategic goals (Kunz, Siebert, & Mütterlein, 2016). By expanding BSC aperture to include TPM practices, the firm can gain and sustain a competitive advantage (Modgil & Sharma, …show more content…
In this scripture, Moses delivered a summary of laws and customs to the children of Israel to increase the moral awareness of their duty. In particular, God requires a truthful heart, and committing fraudulent or unscrupulous business transactions violates His trust in us. Furthermore, the Bible reminds us “a false balance is an abomination to the Lord, but a just weight is his delight” (Proverbs 11:1, ESV). Relating to Leviticus 19:11, Proverbs 11:1 reinforces that honest, fair, and just business practices are righteous actions. Conversely, unjust or fraudulent practices are disgraceful. In correlation, God’s word emphasizes to “show yourself in all respects to be a model of good works, and in your teaching show integrity, dignity” (Titus 2:7, ESV). This scripture emphasizes ethical Christian conduct. In application, being the right example and practicing integrity fulfills our calling to live a Godly life. Lastly, the Bible reminds believers “we who are strong have an obligation to bear with the failings of the weak, and not to please ourselves” (Romans 15:1, ESV). This scripture calls upon Christians to ignore any self-serving pleasures and instead serve others to gain greater
As such, machinery malfunctions represent a weakness. Another strategic view considers how to integrate, align, and harness internal activities to deliver superior performance for customers. In this regard, the business leader has an opportunity to turn weakness into a strength. Considering that production machinery contributes to the firm’s competitiveness and performance, the business leader must implement a total productive maintenance (TPM) program as a proactive method to target root causes of machinery inoperability and improve machinery effectiveness to generate a more reliable production process (Modgil & Sharma, 2016). Additionally, where the balanced scorecard (BSC) provides a framework to measure levels of effectiveness and performance against strategic goals, the business leaders can expand BSC metrics and incorporate measures of effectiveness regarding TPM practices and machinery maintenance to meet and support strategic goals (Kunz, Siebert, & Mütterlein, 2016). By expanding BSC aperture to include TPM practices, the firm can gain and sustain a competitive advantage (Modgil & Sharma, …show more content…
In this scripture, Moses delivered a summary of laws and customs to the children of Israel to increase the moral awareness of their duty. In particular, God requires a truthful heart, and committing fraudulent or unscrupulous business transactions violates His trust in us. Furthermore, the Bible reminds us “a false balance is an abomination to the Lord, but a just weight is his delight” (Proverbs 11:1, ESV). Relating to Leviticus 19:11, Proverbs 11:1 reinforces that honest, fair, and just business practices are righteous actions. Conversely, unjust or fraudulent practices are disgraceful. In correlation, God’s word emphasizes to “show yourself in all respects to be a model of good works, and in your teaching show integrity, dignity” (Titus 2:7, ESV). This scripture emphasizes ethical Christian conduct. In application, being the right example and practicing integrity fulfills our calling to live a Godly life. Lastly, the Bible reminds believers “we who are strong have an obligation to bear with the failings of the weak, and not to please ourselves” (Romans 15:1, ESV). This scripture calls upon Christians to ignore any self-serving pleasures and instead serve others to gain greater