Chinese national enterprise post-doctoral workstation and invited post-doctoral scholars to work on research projects on such topics as supply chain management and human resource management. …show more content…
After one month, he could not cope anymore and decided to bypass the ERP system. Senior executives promptly replaced him.
Zhang justified the rationale behind these forced compliance actions:
This is how things work in China. When a new person is promoted to a new position he will have no conflict of interest with the new system, and will therefore be willing to comply. Then everything else is easy, and can be solved by an increase in resources.
op yo In the Chinese context, organizational culture is imposed. In China, workers look up to those in authority to provide direction. When top management demanded changes, they were accepted. In other words, country-specific culture was exploited to attain project success.
Of course, forced compliance was not the only way Keda dealt with issues. For instance, after system rollout some users were not completely satisfied with system operations and interfaces, and they requested system modifications to the IT department. However, because the users were the same people who originally specified most of the system operations, Zhu was able to fend off these