Johnson needed to be a transformational leader, who led his team by example. He needed to foster inclusion, and developed trustworthy relationship. Similarly, Johnson needed to understand the culture of the organization, the values the company stood for. The first thing Johnson needed to do was to move to Dallas and become immerse in the culture and learn about the company, how they connected with clients, what was their mission, vision, and strategy. When he chose to use a private jet, he sent a message that he was superior to the employees that were working at J.C. Penney, and needed special treatment.…