Introduction
This essay will be discussing the impacts of employment and recruitment in relation to the supply side of hospitality using Hilton Hotel as a case study. This will include impacts and effects employment has on supply and the future of employment in the hospitality industry referring to the potential impacts of Brexit.
Hospitality is a key area for growth, employment and overseas earning in the UK (Sentence 2017). The hospitality industry is a wide range of businesses that provide services to customers (Walker & John 2o17, p.627). It concentrates on customer satisfaction and meeting the needs and desires of individuals and families. This industry is dependent on discretionary income and free time. Furthermore, the hospitality …show more content…
Conrad Hilton founded it in 1919 with the first hotel opening in 1927 and since then they have expanded to over 100 countries around the world (Hilton A 2017). Hilton industry focuses on three main strategies. The first strategy being recognition, which involves knowing information about their customers to make them feel welcomed. Also, personalization that concerns customizes the customer's personal needs. The final strategy used is customer analytics, which involves calibrating customer’s data and having quick reactions. These strategies are used to provide successful and stable …show more content…
This could lead to both positive and negative impacts on the future of the hospitality industry.
Positive impacts are that the pound rate will be due to fall, therefore, making the UK a more attractive tourist destination due to things such as accommodation seeming cheaper (Jackson 2017). This is will benefit the hospitality industry as its ability to gain more revenue from the increased amount of tourists.
However, the future of the hospitality industry is seen to not have enough staff to work after Brexit occurs. The hospitality sector depends on workers from fellow EU countries. According to KPMG report Three-quarters of waitstaff, a quarter of chefs and 37% of housekeeping staff working in Britain are from other countries in the EU. This implies the recruitment of new employment is going to being difficult as well as having skilled staff to work within the industry. In addition to this supplier contracts will have to be renewed, as the UK economy will have new trading policies comparison to current regulation within the EU. This will include having to apply a trading agreement with every country they import or exports goods while trying to avoid extra
This essay will be discussing the impacts of employment and recruitment in relation to the supply side of hospitality using Hilton Hotel as a case study. This will include impacts and effects employment has on supply and the future of employment in the hospitality industry referring to the potential impacts of Brexit.
Hospitality is a key area for growth, employment and overseas earning in the UK (Sentence 2017). The hospitality industry is a wide range of businesses that provide services to customers (Walker & John 2o17, p.627). It concentrates on customer satisfaction and meeting the needs and desires of individuals and families. This industry is dependent on discretionary income and free time. Furthermore, the hospitality …show more content…
Conrad Hilton founded it in 1919 with the first hotel opening in 1927 and since then they have expanded to over 100 countries around the world (Hilton A 2017). Hilton industry focuses on three main strategies. The first strategy being recognition, which involves knowing information about their customers to make them feel welcomed. Also, personalization that concerns customizes the customer's personal needs. The final strategy used is customer analytics, which involves calibrating customer’s data and having quick reactions. These strategies are used to provide successful and stable …show more content…
This could lead to both positive and negative impacts on the future of the hospitality industry.
Positive impacts are that the pound rate will be due to fall, therefore, making the UK a more attractive tourist destination due to things such as accommodation seeming cheaper (Jackson 2017). This is will benefit the hospitality industry as its ability to gain more revenue from the increased amount of tourists.
However, the future of the hospitality industry is seen to not have enough staff to work after Brexit occurs. The hospitality sector depends on workers from fellow EU countries. According to KPMG report Three-quarters of waitstaff, a quarter of chefs and 37% of housekeeping staff working in Britain are from other countries in the EU. This implies the recruitment of new employment is going to being difficult as well as having skilled staff to work within the industry. In addition to this supplier contracts will have to be renewed, as the UK economy will have new trading policies comparison to current regulation within the EU. This will include having to apply a trading agreement with every country they import or exports goods while trying to avoid extra