Closing Case: Leadership Development GE-Style

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Case Study Paper
In the book “Management” by Robert Krietchner and Carlene Cassidy they include a case study on General Electric’s John F. Welch Leadership Center of Crotonville in Ossining, New York. The case study titled, “Closing Case: Leadership Development GE-Style,” examines how GE veterans train internal and external business leaders to enhance their management skills. Executives and other organizational managers nominated to attend General Electric’s leadership center are treated to basic facilities and extensive lectures from the world’s top minds in business (Kreitchner and Cassidy). The courses run long and students are able to make business decisions in real time using computer simulated exercise that teach them the basics about
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The GE learning center also allows for more of an open discourse between students and faculty that can be quite helpful for learning any subject. If I was a GE employee and was nominated to attend the Learning Center at Crotonvillle, I would look most forward to the Business Management Course (BMC) described by Kreitchner and Cassidy. This GE course teaches students how to assess and evaluate change through “action-learning techniques” all while being competitive in a global market (415). I have always learned better by doing, and with the BMC course learners are allowed to travel abroad to learn more about the global market, which really interests …show more content…
Gallos and Ronald A. Heifitz believe “leaders expand their capacities through experience and self-reflection opportunities to consolidate strengths and identify areas for development” (Gallos and Heifitz 61). The GE leadership center encourages leaders to be disciplined in their pursuit of effective management. No matter where the students are in their careers for executives to mid-level managers it is never too late to learn how to manage a team better. The center encourages change in the business culture by putting everyone on the same playing field from seasoned executives to young new managers. Authors Gallos and Heifitz also say that “learning to lead is a lifelong experience” (Gallos and Heifitz 61). Students at GE’s center are also encouraged to critique the works of lecturers; constantly keeping everyone engaged in the learning experience, even the

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