The GAO received a call from Ms HERBISON, CONNIE ELISA, provider number ZAQ00015. She expressed some concerns about her billing form and her experience trying to call the DPU. She mentioned that she called twice the DPU and she had to wait for about one hour each time, and once finally got a hold of a person, she did not answer her questions. I informed her will share this concern with the DPU manager.
Regarding her billing form, she said that she was certified, as a child care provider on 10/20/16, but she was told that she will not get paid for the two weeks that she provided services in October, only for November.
By looking TRACS # 101 (Case #: KK0358), when the electronic provider connection was made, it has a start date 10/18/16 having
Regarding her billing form, she said that she was certified, as a child care provider on 10/20/16, but she was told that she will not get paid for the two weeks that she provided services in October, only for November.
By looking TRACS # 101 (Case #: KK0358), when the electronic provider connection was made, it has a start date 10/18/16 having