Case Study Joint Commission Accreditation

As the new administrator of Golden Oaks Nursing Home, you have been approached by the facility owner and asked to prepare a report discussing your recommendation as to whether the facility should seek accreditation by The Joint Commission. Golden Oaks is a 120-bed skilled nursing facility located in a midsized city and has four competitors within a five-mile radius. Three of those competitors have been in business for less than five years and have new buildings with upgraded furnishings. Your building is 40 years old. It was last renovated ten years ago and is in good repair but a little dated in appearance. You are hoping to convince the owner to spend money on cosmetic fixes that would be helpful in marketing the facility’s services.
1. What is the perceived or real value of Joint Commission accreditation? All long term care (LTC) …show more content…
The accreditation demonstrates the facility’s commitment to quality and safety; thus distinguishing the facility from other LTC organizations. This is helpful to steer hiring and marketing practices to a positive light.
2. Identify the pros and cons of accreditation as you frame the argument that your facility should or should not commit the time and expense required to participate in the accreditation process. There are definite pros and cons to Joint Commission accreditation. What is most important to an organization is public perception. Placement in a LTC facility is a very personal decision for both the potential resident and their family. The cost associated with LTC and the different amenities offered are important aspects to consider when choosing a LTC facility. However, the Joint Commission accreditation survey will provide the consumer with a broader picture of the excellence the organization