IV Therapist Case Study: Acme Medical Center

Throughout the case, it discusses an experience an IV therapist had with a patient. The IV therapist works for an organization called Acme Medical Center. During one of her work days, the IV therapist was required to draw blood from a comatose patient. She was aware that the patient was in a coma, but still followed her typical routine. The IV therapist first knocked on the door, and just like any patient, verified if it was the correct patient. The IV therapist then explained to the patient why she is in their room and then explained step by step what was about to happen before the blood was drawn. The chief resident, comes into the room with nurses, medical students, and junior residents. He mentions to the IV therapist that the patient is …show more content…
According to chapter five in the text, your ability to work well with coworkers contributes greatly to your reputation as a professional. Courtesy, etiquette, manners, cooperation, and loyalty are key factors in a professional work environment (Makely, 74). If health care workers learn to communicate in a more professional way, it can create a positive work environment. The way health care workers communicate can also benefit the organization. If patients witness the health care workers displaying friendly, enthusiastic attitudes, patients are more than likely to go back to that organizations. I know if I went to an organization, where the employees looked miserable and did not interact with each other, I would probably never go back. As a health care professional, you’re dealing with the patients’ health, so it is key for patient’s satisfaction and the way you communicate can be one way to fulfill patient’s satisfaction. In chapter four of the text, it discusses different efficient ways to communicate with patients and health care workers. Especially in the health care industry, it should be essential for health care workers to always interact with patients and any health care workers in a professional way. Lastly, professionalism should definitely be set as a higher standard for health care workers. As mentioned in chapter six of the text, one of the first things people notice about you is your personal image and total impression you make on other people (Makely, 129). There should be higher regulations regarding standards for professional attire. Overall, if health care workers were held at a higher standard it can benefit the organization in many