An Overview of Harlem Children’s Zone Case The Harlem Children’s Zone was known as the Rheedlen Centers for Children and Families, which was developed to help the agency provide services to critical mass and scale; therefore, it was intended to have a cumulative and accessible effect on a selected population that set strict geographic limitations for the provision of services (Grossman & Curran, 2004). …show more content…
The Important Human and Organizational Relationships In the Harlem Children’s Zone case, it can be seen how the leader (Geoffrey Canada) influenced the lives of his staff while meeting his goal of rescuing the poor (Grossman & Curran, 2004). Canada possessed effective management skills; thus, he had no problems with the members of his staff collaborating to achieve his desire to change the lives of the poor families in Central Harlem (Grossman & Curran, 2004). The changes that were faced by Harlem Children’s Zone were seen as being challenging and complex by the staff; however, it did not go unrecognized by Canada, as he sought to empathize with the staff about the difficulties they faced as the program expanded by reaching the critical mass of poor families (Grossman & Curran, 2004). As the program was expanding and the directors were no longer able to operate their programs as previously, Canada sought a mean to communicate with them allowing their ideas to be heard (Grossman & Curran, …show more content…
This can be an issue with globalization if effective management skills are not implement at the lower levels.
Global and Cross-cultural Characteristics Some of the global and cross-cultural characteristics that were exhibited in the Harlem Children’s Zone included the different approach of the staff in the agency verses the approach of the funders and senior managers. Canada and his staff struggled with measuring the impact Harlem Children’s Zone’s work; however, the funders and senior managers required that it be accomplished to meet the expansion of the program (Grossman & Curran, 2004). The directors were responsible for making decisions about their programs; consequently, they did not record measurable results and with the anticipation of new funding they had to produce measurable results from their programs and the responsibility to make decisions about their programs were no longer theirs (Grossman & Curran,