Case Study: Emergency Dispatch Operator

Decent Essays
Melissa is a professional candidate with good communication skills.

Her last position was working with KForce on a temporary assignment for Carrington Mortgage Services. In this role, she had received inbound calls, processed payments and set up payment arrangements, and answered inquiries.

She had previously, worked for Xerox as an Eligibility Specialist. She would process applications, verify information, answer inbound calls, and prepared information for the state. She decided to leave when she moved over an hour away from Xerox’s office.

Prior to this, she had worked for ADT Security Services as an Emergency Dispatch Operator. She would place outbound calls to clients when the alarm systems were set off, answered inbound calls to answer inquiries, and update account holders information. She left this role to move closer to Indianapolis.
…show more content…
She would assist clients with meetings to answer questions. She knew that she would be moving to Indianapolis, so she left this role.

She is very interested in your role and the stability that it can

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