Flayton Electronics Case Study
Critical success factors are significant areas of a project, which should be conducted well if the company is to achieve the goals, objectives, and mission of its business.
By determining the critical success factors, the company may create a common and valuable point of reference to assist in directing and measuring the success of the project or the business. Furthermore, the CFSs assist everyone in the project team to understand the issues that are most important. This assists the project team to conduct the project work in the right context. Consequently, they are able to work together towards the overall goals and objectives of the organization. The critical success factors apply to the facts in the case study. There are several significant critical success factors that are important in the case study.
To start with, competent people are always needed in a project. Basically, a business or a project has different departments, which require specific expertise. From the case …show more content…
In addition, the project is aimed at sustaining the customers’ confidence with the company. The security breach is a big problem especially when it concerns credit card. Restoring faith in customers would be of great benefit to the company. There is a poor organizational readiness with respect to Flayton Electronics. In essence, organization readiness should be a key aspect of the company’s strategy. The company conducts numerous online transactions that need an appropriate strategy to avoid exposing the company to fraud. Brett engaged in the expansion after taking over the company from his father. The crisis has shown that the company was not ready for expansion. For example, the company is not fully PCI compliant. However, Brett thought that they have complied with all the laws that relate to PCI (Hillson,