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Case Study: Best Western International University

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To: Best Western Harrisburg Hershey Hotel Personnel
Re: BWIU

There is some new information on Best Western International University (BWIU or BWI). All Best Western employees should complete some specific training pertaining their role within the hotel.

BWI has webinars scheduled for some specific positions; everyone is encouraged to attend such webinars.

Attached is a list of training courses by department and who should be completing them.

If you meet the criteria for one of these trainings, you should do the following:
1. Complete the appropriate training pertaining the position you are in.
2. Download the certificate of the trainings you have completed.
3. Advise the person in charge of assisting and coordinating trainings of the

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