This chapter explain how it's difficult for Barton the CIO of the company, of how to make decisions about what should the company invest in IT for better opportunities and better economic results. He also got help from Maggie, because she was explaining to him how if they make good investment in IT they could get several benefits and profits. She also explained how multiples stores are doing very well, because they have invested in the IT, but it wasn't just her, other people also gave some advice to him on what he should do but he wasn't sure. He even did some calculation on his on. He also wanted to know what things the last person who worked at his position did and that got him fired so that he did not commit the same mistakes. After barton
