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recently has been unexplainably high. General Manager, Barbara Tucker, noticed that the morale of her staff had declined and took action to correct this. Barbara reached out to the human resources manager, Debbie Horner, who developed an employee survey to seek answers for the lack of morale. Barbara has asked Team C to analyze the data from the survey to make sure that it is valid and useful by interpreting the results in a report and PowerPoint presentation. The data included in this report will help BIMS determine the cause of the high turnover and suggestions to reverse the trend.
Overview - Problem
General Manager, Barbara Tucker, thinks the morale of her staff at the Douglas Medical Center has weakened. Her employer, “Ballard Integrated Managed Services, Inc. (BIMS), typically experiences an annual turnover rate of 55 to 60%” (University of Phoenix, 2012, p. 2), however over the past four months the rate has increased to over 64%. The workers who have chosen to leave do not reveal their reasoning that has left many questions unanswered. …show more content…
Barbara Tucker asked the team to analyze the data from the survey to make sure that it is valid and useful. The human resources manager, Debbie Horner, developed an employee survey to be given to all 449 employees asking him or her to express his or her satisfaction with the company. Unfortunately, only 78 employees responded, a 17.3% response rate. Managers and supervisors are still struggling to understand the reasoning for the increased turnover and were expecting the survey to provide them with more answers.
Research Questions Research questions could be: How is Ballard Integrated Managed Services, Inc. and its services affected by the negative moral issues of employees? Is a survey with a 17.3% response rate an adequate sample to draw conclusions from?
Hypotheses
The data from the survey does not provide enough information to know the reason for the decrease in employee morale and increase in the turnover rate. The responses were skewed toward the housekeeping employees, making the data obtained from the survey to be an inaccurate representation of the employee population at the Douglas Medical Center site. Hypotheses could include: * H0 (Null) – workers are satisfied with their compensation. * H1 (Alternative) – workers are unsatisfied with their compensation.
Data Collection
Overview - Problem
General Manager, Barbara Tucker, thinks the morale of her staff at the Douglas Medical Center has weakened. Her employer, “Ballard Integrated Managed Services, Inc. (BIMS), typically experiences an annual turnover rate of 55 to 60%” (University of Phoenix, 2012, p. 2), however over the past four months the rate has increased to over 64%. The workers who have chosen to leave do not reveal their reasoning that has left many questions unanswered. …show more content…
Barbara Tucker asked the team to analyze the data from the survey to make sure that it is valid and useful. The human resources manager, Debbie Horner, developed an employee survey to be given to all 449 employees asking him or her to express his or her satisfaction with the company. Unfortunately, only 78 employees responded, a 17.3% response rate. Managers and supervisors are still struggling to understand the reasoning for the increased turnover and were expecting the survey to provide them with more answers.
Research Questions Research questions could be: How is Ballard Integrated Managed Services, Inc. and its services affected by the negative moral issues of employees? Is a survey with a 17.3% response rate an adequate sample to draw conclusions from?
Hypotheses
The data from the survey does not provide enough information to know the reason for the decrease in employee morale and increase in the turnover rate. The responses were skewed toward the housekeeping employees, making the data obtained from the survey to be an inaccurate representation of the employee population at the Douglas Medical Center site. Hypotheses could include: * H0 (Null) – workers are satisfied with their compensation. * H1 (Alternative) – workers are unsatisfied with their compensation.
Data Collection