Case Study: 879 Market Street

Decent Essays
879 Market Street
Springfield, IL 60645

November 30, 2011

Mr. John Smith
Customer Service Manager
California Electronics
7865 N. Franks Street
Taxes, TX 09876

Dear Mr. Smith,
Please Credit my MasterCard account, No. 7876-0987-8123-4561, for the charge of $1,000, due to damaged equipment.
On November 10, 2015 I made a purchased online from California Electronics, a digital camera and a Sony computer for a business presentation that is going to take place in a week from the date I wrote this letter. When I received the digital camera I notice the lens had several cracks and when I turned it on to take a picture the cracks were obvious. The digital camera did not include the necessary cables or software to connect to the computer for the presentation.

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