Springfield, IL 60645
November 30, 2011
Mr. John Smith
Customer Service Manager
California Electronics
7865 N. Franks Street
Taxes, TX 09876
Dear Mr. Smith,
Please Credit my MasterCard account, No. 7876-0987-8123-4561, for the charge of $1,000, due to damaged equipment.
On November 10, 2015 I made a purchased online from California Electronics, a digital camera and a Sony computer for a business presentation that is going to take place in a week from the date I wrote this letter. When I received the digital camera I notice the lens had several cracks and when I turned it on to take a picture the cracks were obvious. The digital camera did not include the necessary cables or software to connect to the computer for the presentation.