Case Study 8.1: His Team Gets the Best Assignments Essay

876 Words Mar 27th, 2014 4 Pages
Case Study 8.1: His Team Gets the Best Assignments
Case Summary:
Jack’s team:
• Most creative
• Willing to go the extra mile
• Gets along well with Carly
• Often gets allocated extra resources
• Praised for a provocative ad campaign Terri’s team:
• Counseled out of an ad campaign
• Performs well for the agency
• Unhappy with how Carly treats the team
• Holds animosity toward Carly
• Feels Carly is unfair and favors Jack’s team
Julie’s team:
• Notices Carly favors other teams
• Feels the other teams get the best writers and art directors
• Feels Carly doesn’t notice her team or help it with its work
• Feels undervalued Sarah’s team:
• Sarah has worked for 10 years
• Agrees with some of Terri’s & Julie’s
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This in turn will also empower employees, and empowering them will have a positive implication on the job satisfaction, performance, turnover and the overall organizational goals.
Carly’s relationship with Jack’s team is clearly productive. I feel that her relationship with Sarah’s team is also somewhat productive from an organizational standpoint, as Sarah mentions that her team gets the job done and she clearly doesn’t want to be in the in-group. However, her relationship with Terri’s and Julie’s team seems to affect the team’s morale. It also has made them feel ignored and invaluable, which would certainly affect the teams productivity in the future, and in turn would be counterproductive to the overall goals of the agency.

4. Do you think Carly should change her approach toward the associate directors? If so, what should she do differently?
Definitely, organizations stand to gain much from having leaders who can create good working relationship. Carly should try to be an effective leader and build effective relationships with all her employees, the number one thing to do would be to communicate and listen to each of them about their roles and responsibilities. She should also support them in their tasks and motivate them to perform better. If she creates high quality exchanges, builds effective relationships and makes everyone feel a part of in-group, the team dynamics and attitudes will

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