R C Bhargava with Mrs.Seetha elucidates the rising of Maruti in a simple and elegant manner. The book portrays certain important principles pertaining to management and decision making. This book also illustrates the Organizational behaviour in Maruti ltd., and how it was different from other public sector companies by importing Japanese work culture. The first part of the book briefs about the penchant of Sanjay Gandhi towards the field of automobiles and him being automobiles savvy, his inclination towards setting up a manufacturing plant for producing his dream small car after returning back from Rolls-Royce. But to his at most dismay, it so happened that he left for his permanent abode on June 23 1980. The yearning he had on developing …show more content…
Maruti subsequently got the order of 900 cars and they are ready to deliver successfully on time. But the conflict arises during the inspection phase where each and every vehicle needs to be tested by Q&A team of Army. Due to this delivery date passes and vehicles are at the Maruti facility. Hence Maruti is not gaining anything with this. Later company had taken the ISO certification; subsequently army inspection was confined to 10-15 from a …show more content…
Maruti had already set up their perceived values i.e. egalitarianism and thriftiness, so with this some of the manager are not satisfied and they keep on doing the things in their own way, later they have asked to leave the organization.
Self efficacy theory:
▷ The theory says about the self belief, which is an individual’s belief that he/she can do the task.
▷ In Maruti this theory well suits Indira Gandhi’s self courage and belief about setting up of Maruti firm. Even after the expiry of Sanjay Gandhi she consulted some legendary people with the help of Arun Nehru and finally managed to achieve what was Sanjay’s dream.
Managerial Skills:
▷ The efficient function of top management in an organisation always holds the credits that it earns and also it is responsible for company’s reputation come credibility.
▷ Maruti was managed by two persons for around sixteen years, Bhargava and Krishnamoorthy both had no experience in the field of automobile. Bhargava, senior IAS and Krishnamoorthy from BHEL, both were sincere towards work and spontaneous decision makers which made them resolve conflicts that arose internally and externally from