If you were a manager of a chain of used-car dealers would you emulate CarMax’s approach to job design by incorporating job enlargement? If we were managers at a car dealership. We would love to do the same thing CarMax did as a car dealership and that is to use a job enlargement technique. Which means “a method of job design that increases the number of activates in a job to overcome the boredom of over specialized work” (Nelson and Quick).
*Stereotypical used car salesman
Being able to use job enlargement is a great way to expand each employee’s horizon. Instead of having the employees do specific task over and over again, you can have them learn many task to perform at work. This helps because when the store is