What were the strengths and weaknesses of Caregroup's IT environment?
The Caregroup’s organization IT environment has several strengths, which eventually became its weakness. Its overall inability to evolve overtime was its greatest weakness. Using the latest technology of the era when it was created, its developer implemented a modified home network to support the enterprise. Having a resource onsite with an IT background allowed the Caregroup to leverage his basic computer networking knowledge to build a cheap but effective system. This coupled with the reduction in funding (on capital expenditures) allowed the network and systems to languish, resulting in the 3.5-day disaster.
Strengths:
• SME Support: Access to subject matter experts …show more content…
Due to the failures of the existing systems, almost anything would have been better, and hence deemed a success regardless of the actual result.
• Environments: There were multiple environments available for software evaluation and test before new software was put into production. This, in theory, would allow bugs and inefficiencies to be captured before they were introduced to the production environment.
• Connectivity: Information could be passed inside and between the various medical centers cutting down the waiting time for testing and collaboration. The consistent toolset across facilities allowed software to communicate and data products to be passed and viewed, enabling better collaboration between medical teams.
• Capability: At its inception, the implemented solution possessed state of the art email and collaboration capabilities. It also had the ability to check potential issues with medication interaction, which was previously done by hand by the pharmacist (which would reduce the time eliminating a bottleneck in the …show more content…
This lack of knowledge enabled him to make some, less than optimal, design decisions which were exposed by the rouge software. The next issue was the development and implementation of the rouge software. Developers and researches felt entitle to make changes to their section of the IT environment. Yet again, their lack of expert knowledge of the hardware and network blinded them from seeing their mistakes. Caregroup’s continued use of internal resources and cutting of capital funding enabled a culture of under skilled IT staff that would cobble together what they needed to get the job done verses spending money and time to have it done
The Caregroup’s organization IT environment has several strengths, which eventually became its weakness. Its overall inability to evolve overtime was its greatest weakness. Using the latest technology of the era when it was created, its developer implemented a modified home network to support the enterprise. Having a resource onsite with an IT background allowed the Caregroup to leverage his basic computer networking knowledge to build a cheap but effective system. This coupled with the reduction in funding (on capital expenditures) allowed the network and systems to languish, resulting in the 3.5-day disaster.
Strengths:
• SME Support: Access to subject matter experts …show more content…
Due to the failures of the existing systems, almost anything would have been better, and hence deemed a success regardless of the actual result.
• Environments: There were multiple environments available for software evaluation and test before new software was put into production. This, in theory, would allow bugs and inefficiencies to be captured before they were introduced to the production environment.
• Connectivity: Information could be passed inside and between the various medical centers cutting down the waiting time for testing and collaboration. The consistent toolset across facilities allowed software to communicate and data products to be passed and viewed, enabling better collaboration between medical teams.
• Capability: At its inception, the implemented solution possessed state of the art email and collaboration capabilities. It also had the ability to check potential issues with medication interaction, which was previously done by hand by the pharmacist (which would reduce the time eliminating a bottleneck in the …show more content…
This lack of knowledge enabled him to make some, less than optimal, design decisions which were exposed by the rouge software. The next issue was the development and implementation of the rouge software. Developers and researches felt entitle to make changes to their section of the IT environment. Yet again, their lack of expert knowledge of the hardware and network blinded them from seeing their mistakes. Caregroup’s continued use of internal resources and cutting of capital funding enabled a culture of under skilled IT staff that would cobble together what they needed to get the job done verses spending money and time to have it done