Careers in Lodging and Food and Beverage Industry Essay

1683 Words Feb 8th, 2013 7 Pages
Careers in Lodging and Food and Beverage Industries
Andre L. Conyers
Professor Darrin Stern
HTM 100

There are numerous opportunities for management careers within the lodging and food and beverages industry such as, the Front Office Manager, Hotel Manager, Food and Beverage Manager, and the General Manager. The Front Office Manager is responsible for overseeing all front office operations to insure profitability, control costs and quality standards ensuring total guest satisfaction. This position is a very highly visible leadership position that has learned and mastered the company standards and also ensures that the guest satisfaction survey results are above brand and customer's relations and recovery are strong and immediate. Also
…show more content…
The food and beverage director must also interact with the marketing or public relations team. As the person in charge of the entire food and beverage program at the hotel, the director may be called upon to provide quotes to a journalist writing a story, or come up with inventive ways to bring in more guests such as special promotions, guest chefs or wine programs. The Food and Beverage Manager/Director plays an important role and it is usually never known because they work behind the scenes, and they never get the recognition they deserve for the job they do for the company. The General Manager manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Also ensures all departments are profitable and maintain strong working relationships as well as performs duties of a Sales and Marketing manager including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions. He/ She Orders supplies and equipment as needed and in accordance to company procedures and ensures staff received proper training for each position, including safety training and standard operating procedures. The General Manager inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance that

Related Documents