If Canadian Tire wants to make future success, it needs to reinforce their core business. The organization can now pay more attention on customer experience, training program for employees and home service. Canadian Tire builds a new e-commerce system, which is easier to gain new customers with lower costs. Then, the program of training the employee is necessary because it can improve customer relation and get more business. In fact, Canada Tire has diverse competitors like Home Depot, they are all offering similar products and services. So one of ways to solve it is to expand some particular services the other company is not having yet. There has different way to gain the source of customers; however, an enthusiastic and patient attitude is
