CERT Peer: Conflict Style Analysis

(1) The training began by Taylor, the CERT Peer, introducing herself. She gave a brief overview the services CERT provides and the different type of coaching sessions available for students. The module I attended focused on conflict styles. She initiated the coaching by asking how I define. I told her conflict is between two interdependent people who have a disagreement over something. She then gave me the more technical definition and asked how I view and handle conflict. Once finished responding, she started to discuss the five different conflict styles.
She defined each of the five. Taylor emphasized they have their pros and cons. After describing them she explained the two factors that influence what conflict style is used: cooperativeness and assertiveness. She then gave an example of all five conflict styles. The example she used for them revolved around two roommates deciding who should have the last orange. For example, if my roommate and I are discussing who should have the last orange and I give my friend the orange, the conflict style being used is accommodation. We then transitioned into using the conflict styles into real-life experiences.
(2) Taylor asked if I had a specific conflict in …show more content…
For example, the avoidance conflict style would not resolve the matter. The living room may never get clean until Pair A does it. Thus, I learned to consider all possible options and understanding what may be the best way to approach an issue. Additionally, the conflict discussed made me consider how Pair B might be feeling. They might not be aware what they are doing is wrong. Pair B may believe it has not been a day since they promised to clean the common area. By talking to Taylor, I understood conflict revolves around many considerations. People should consider how to handle the conflict based on the conflict styles and doing so may resolve conflict