3. Many people with from CALD backgrounds experience societal barriers of being marginalised and discrimination (Cross & Singh, 2012). This means many people of CALD backgrounds are entering into a services where there already feeling disempowered and disadvantage, which impact of feeling culturally safe and engaging (Taylor & Guerin, 2010). Additionally, people from CALD background may experience societal barriers of racism, that make that feel exclusion from accessing services (Kaur,2009) Organisation barriers of language and communication, difficulties in cultural understanding, needs and practices (Asamoah, 1996). Following on, people from CALD background could have difficulties navigating the western services and practice. Thus making
