Case Study Of Jetstream Aero Services

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Register to read the introduction… The maintenance plant is equipped with the latest equipments to ensure all aircrafts are properly maintained. JAS employees will be well trained and motivated to provide quick and reliable services to get the aircraft in tip-top conditions every time.

1.1 Company’s mission statement

JetStream Aero Services (JAS) mission statement is ‘We’ll keep you flying’. This statement tells customers that at JAS, our people are dedicated to provide fast and reliable engineering support to all aircrafts to keep it flying in the skies in tip top conditions.
The company mission statement is also about meeting customer’s needs. Being a newly set up company, meeting customer’s requirements and creating a strong customer base is of upmost importance to JAS. The management would ensure good coordination and communication between the customer service and engineering departments. This would effectively reduce errors and at the same time, making sure the aircraft is delivered exactly to each and every customer’s individual needs.
Below shows the logo used by JAS. The unique fan blade logo speaks of the company’s commitments and assurance to provide quality aerospace services to small business and trainer
…show more content…
All JAS employees will be required to attend this compulsory two weeks course held at ST Aerospace premises. Depending on the different specialized areas they are from, these employees will be taught in detail how to use and maintain the specific equipments by qualified instructors at the premises. This workshop will ensure employees are proficient in handling sophisticated equipment and hence, maintain a safe working environment for all.
To further enhance and deepen the knowledge of employees in aerospace maintenance and other soft skills, employees who displays good work etiquette and performance will be selected to attend company sponsored upgrading courses at recognized institutions such as Air Transport Training College (ATTC), PSB Academy, Singapore Aviation Academy (SAA), etc. These employees will not only be expected to apply their newly acquired knowledge during course of work, but also share suggestions to help the company to effectively manage and control available equipment technology at work.

7.2 Proper documentation of SOPs and work

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