The above factory automation example notwithstanding, all companies operate on the strengths and weaknesses of their employees. Even in a fully automated factory, employees have to design, maintain, and operate the systems that create output. Organizations that can tap the strengths of their people will be stronger and more competitive than those that cannot. Organizations that regard people as automatons or mere cogs in a wheel will never realize their full potential. In the long run, such companies’ inefficiencies attract competition, and unless the management philosophy changes, they will disappear.
Employee involvement is a process for empowering employees to participate in …show more content…
They truly represent the organization’s most valuable asset. And, therefore, they also are among its most important customers. Any organization that ignores, or is non-responsive, to the needs of its most important customers, has, in effect, pulled the plug on its own life support system. In this sense, employee involvement and empowerment could be applied to all firms (manufacturing, retailers, services, etc) and public organizations as