Petsmart is a retail industry that offers many products and services to cater to their customers needs. As seen in many ads and TV commercials, this is the pet store you want to bring your pets to. The store is a happy-friendly environment which makes the customers and pets feel comfortable and safe . Many would say it will be your dog’s favorite place to shop. There are about 1,500 petsmart stores in the United States, Canada and Puerto Rico. Headquarters of the company is located in Phoenix, Arizona, the CEO is Michael Massey and CFO Robin Anderson. Petsmart sell a variety of different pet supplies and pet foods. Many stores offer an in-store hotel and daycare for both cats and dogs to board. Also, most stores provide a grooming
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Some of the services are grooming, doggie day camp, and even veterinary service. Not all pet store carries these services, which makes Petsmart unique. They have 24 hours service with their hotel boarding; this means they have a worker with them at all times. Also they board cats as well of dog where most places don’t have many serves for cats. “As of May 4, 2014, the company operated 200 Pets Hotels. The services segment represented 11.1% of its total net sales in 2013.”(Nielson, Market realist). These services bring in a big increase on profit. “Services sales increased 4.5% to $200.2 million for 1Q14 primarily due to continued strong demand for Petsmart's grooming and boarding services, and the addition of new stores and Pets Hotels since May 5, 2013.”(Nielson, market realist). Petsmart also has unique services such as a program for dogs to interact with other doges to help with their behaviors. Also provide puppy training classes and classes for dogs as they get a bit …show more content…
Its net sales for the 1Q14 were up 1.1%, while comparable store sales, or sales in stores open at least one year, including online sales, fell 0.6%, with comparable transactions decreasing 2.2%. Despite the setback, the management stressed on the first quarter earnings call that the company has several initiatives lined up to “to drive traffic and generate positive comp store sales growth.” These initiatives would support the company’s long-term strategies, which are “Expanding our proprietary and exclusive products and services, growing our most valuable customers, and connecting with pet parents in an authentic and personalized way.”(Nielson, market
Some of the services are grooming, doggie day camp, and even veterinary service. Not all pet store carries these services, which makes Petsmart unique. They have 24 hours service with their hotel boarding; this means they have a worker with them at all times. Also they board cats as well of dog where most places don’t have many serves for cats. “As of May 4, 2014, the company operated 200 Pets Hotels. The services segment represented 11.1% of its total net sales in 2013.”(Nielson, Market realist). These services bring in a big increase on profit. “Services sales increased 4.5% to $200.2 million for 1Q14 primarily due to continued strong demand for Petsmart's grooming and boarding services, and the addition of new stores and Pets Hotels since May 5, 2013.”(Nielson, market realist). Petsmart also has unique services such as a program for dogs to interact with other doges to help with their behaviors. Also provide puppy training classes and classes for dogs as they get a bit …show more content…
Its net sales for the 1Q14 were up 1.1%, while comparable store sales, or sales in stores open at least one year, including online sales, fell 0.6%, with comparable transactions decreasing 2.2%. Despite the setback, the management stressed on the first quarter earnings call that the company has several initiatives lined up to “to drive traffic and generate positive comp store sales growth.” These initiatives would support the company’s long-term strategies, which are “Expanding our proprietary and exclusive products and services, growing our most valuable customers, and connecting with pet parents in an authentic and personalized way.”(Nielson, market