Essay on Bureaucratic Control

1900 Words May 28th, 2014 8 Pages
The definition of bureaucratic control from the textbook is the use of hierarchical authority of a manager to influence his employee’s behaviour. A manager can punish or reward his employees whether is compliance to organisational policies, rules and procedures (McWilliams & Williams 2009). From more than a century ago, bureaucratic control has been dominating organisations from worldwide (McKenna and Garcia-Lorenzo et al. 2010). In fact, bureaucratic control is still the dominant of organisations although we are in the 21st century. During the early 90’s, bureaucratic control is popularized by a German philosopher, Max Weber. Based on his theory, bureaucratic control includes written documents, application of impersonal rules, division …show more content…
Bureaucratic control is also known as control based on the knowledge and competency of a manager (Al-Habil 2011). A top manager has to be more knowledgeable and competent than a middle manager. For instance, a sub-unit manager may only need to know how his own sub-unit works. However, a middle manager will have to know how all the sub-units work. He needs to know whether are they able to produce the specific goods to fulfil the consumer’s demands, the daily output and how to sell the products in the market. When there is high demand for the goods that they are producing, a top manager will implement changes such as expanding the business if the organisation has ample capital. A top manager needs to have more knowledge so he will be able to make wise decision which will bring benefits to the organisation. If the top manager made a wrong decision, he has to bear all the consequences and tries his best to alter the situation. By implementing bureaucratic control is said to be the most effective and rational mean to manage an organisation. As mentioned in the second paragraph, a manager will be the one to make decisions. Centralised decision making will help in coordinating and standardise all the departments in an organisation. Every sub-unit manager will be in charge of their own department. They may hold a meeting to discuss how they can do their works in the easiest way without confusion. First, one of them will tell the rest how much amount of

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