Conducting an employee engagement survey is arguably one of the most popular ways to understand the way the health care staff think about the hospital and their assigned roles. Even though criticism over its ubiquity remains, the surveys are still relevant. The case study highlights the results of an employee engagement survey conducted in a 300-bed-not-for-profit community hospital. The results showed that there was a need to undertake changes to come up with a more satisfying work environment. Concern arose regarding communications, cleanliness, equipment access and the appearance of the interior work environment. Assuming the role of Vice President of Operations, there are several recommendations that one can make to resolve …show more content…
The aim of changing the regulations that govern the workplace is to develop a new culture in the workplace environment. A fundamental element in this would be to provide safe and healthy working conditions for the employees. Not only will these benefit employees personally, but the maintenance of safe and healthy working environment also enhances productivity and increases employee morale (Normore, Long, & Javidi, 2016). The knowledge that the employer is making efforts at ensuring a safe and healthy workplace environment for the employees significantly strengthens the confidence and trust levels that employees have in the …show more content…
Technology is a complex matter. Even though technology possesses the potential of improving care, it has its set of risks. The first step of implementation in a healthcare workplace setting would be to come up with and test the best practices to lower errors in various health care settings. The step is of particular significance to guide the technology implementation process. Once the best practices are determined, the next step would be to come up with the science base for informing the efforts. The second step primarily focuses on ensuring that there are solid foundations upon which to base the technology. As aforementioned, several risks characterize technology implementation. Therefore, the third step will be to educate the technology provider about the adopted best practices and the science base in an effort at reducing errors likely to arise in the workplace environment. Then, the management should focus on capitalizing on the technological advances to translate the effective workplace strategies into widespread practice across the hospital. Numerous challenges are bound to arise in this step, and it requires constant experimentation and supervision to facilitate seamless integration of technology into the workplace environment. Upon widespread adoption of the technology, the last step would be to develop capacity in the workplace environment in relation to using the technology to be able to lower errors