BSBMGT502B Assessment 1 Housfriends Essay

2740 Words Dec 17th, 2014 11 Pages
Performance management project
Submission details
This assessment task must be submitted online by the due date specified by your Trainer/Assessor and Assessment Plan for this unit of competency. Any variations to this arrangement must be approved in writing by your assessor.
Submit a file with the required evidence attached as per
Specifications below
Acknowledgement of original work, free from plagiarism as per Assessment Plan
Special needs (considerations if required see Access & Equity Policy)
Naming document files when submitting assessments (check Assessment Plan)
Identifying the Unit, Assessment Number, student name, student number, date and page number (preferably) in the Footer
Assessor’s additional and particular instruction/s.
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Your assessor will be looking for: your completed Operational Plan addresses the: revamped store layout recruitment and induction plans training of all staff on the sustainability features of major product lines your developed Performance Management Plan identifies: work roles (in accordance with Operational Plan) key result areas indicators of success date to be competed your developed Performance Development Plan: identifies skills to be developed by the Employee that correlate with the KRAs and indicators of success indentified in the Performance Management Plan your completed Coaching Session – Observer’s Evaluation Sheet: utilises the GROW model identifies the performance issues with the Employee utilises a number of communication skills such as: active listening re-phrasing summarising asks probing questions allows the Employee time to think before replying to questions uses body language cues to help put the Employee at ease acknowledges the Employee during the coaching session using positive feedback provides constructive feedback to the Employee during the session provides strategies for developing the Employee that would

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