1. Understand the conflict: The conflicts arise for a variety of different reasons. It is most important to define clearly the interests and position in the conflict, and to understand those of your opponent.
2. Communicate with the opposition: you can begin to communicate directly with your opposition by listening to him (Their opinions are important to you) and be active listener, participate someone to the resolution and be concrete, but flexible. Finally, avoid early judgments by work to find a solution for everyone.
3. Brainstorm possible resolutions: Now that you know what the interests of both sides are, and how to better communicate with your opponent, you can start thinking and looking for a solution. Set up a brainstorming meeting,
2. Communicate with the opposition: you can begin to communicate directly with your opposition by listening to him (Their opinions are important to you) and be active listener, participate someone to the resolution and be concrete, but flexible. Finally, avoid early judgments by work to find a solution for everyone.
3. Brainstorm possible resolutions: Now that you know what the interests of both sides are, and how to better communicate with your opponent, you can start thinking and looking for a solution. Set up a brainstorming meeting,