Boston Volcano Case Study

BVB followed through with their promise to identify and prosecute the individuals involved in violent acts. Police opened an investigation on approximately thirty BVB supporters and through the use of video; BVB was able to identify about sixty of its fans suspected of being involved with offensive banners. The club announced that these individuals could be subject to stadium bans, club expulsion, cancellation of season tickets and possible civil charges on a case-by-case basis after a club hearing. In acknowledging its social responsibility, BVB reaffirmed its opposition to violence and discrimination. Despite misgivings about innocent fans, it agreed to a partial closure of part of the stadium and a substantial fine. They professed that they would continue to punish the culprits and prevent a repeat of such incidents.
Analysis
Borussia Dortmund officials realized the seriousness of the incidents as they released a statement the very next day. Their prompt response was a means to address the volatility of the situation. In this regard, I believe the BVB acted appropriately. They could have chosen to simply say they would investigate the incidents and release a statement at a later date in hope that the situation would quietly subside. The gravity of the situation had the potential to do serious damage …show more content…
BVB officials indicated that this was the approach that they would follow. They pledged to work together with the police to analyze the events of that day, using film recordings and witness reports to aid in identifying and ultimately prosecute the perpetrators. In acknowledging wrongdoing by its fans, BVB officials offered assurance that it would do whatever possible to shed light on the misconduct of its supporters and to enforce punishment accordingly. The approach would be individual in nature, believing that a blanket condemnation of BVB fans would not be