“At 2:49 p.m. on April 15, 2013 — Patriot’s Day, a public holiday in Massachusetts — two devices detonated in quick succession near the finish line of the Boston Marathon, causing three deaths and approximately 280 injuries” (Social Media and Police Leadership: Lessons From Boston, 2014, Pg 3). I believe the media tools used after Boston marathon bombing were very crucial, especially for the Boston police department. For example, “BPD used its official Twitter account to request public assistance; to keep the public and the media informed about road closures, news conferences, and police activities” to reassure the public and express sympathy to the victims and their families; and, crucially, within two hours of the explosions, to give the
