Hammond. M
Studentnr: 201726017
Assignment 1
Communications
MCOM51018
Lecturer: Dr M. Stander
13 March 2017
Contents
Introduction 2
The difference between verbal & non-verbal communication 2
Definition for non-verbal communications 2
Functions of non-verbal code 2
Top secrets of body language 3
Definition of emotional intelligence 4
Why is emotional intelligence important aspect in communication? 4
Conclusion 4
References 5
Introduction
“Your body communicates as well as your mouth. Don’t contradict yourself.”- Allen Ruddock I’m considering body language and why we find it very important to use to have an effective conversation. I’m looking to the difference between verbal and non-verbal communications, the top …show more content…
3.2 Proxemics refer to use of space to communicate (Sandra Cleary, 2007). If you mark you space this is territoriality. When talking to an audience you must consider the personal space you create between them and you if you stand to close or to far from them it can lead to misunderstanding.
3.3 It is clothing and personal adornment that carry social meanings and communicate status, group affiliation and personality (Sandra Cleary, 2007). In some cultures, if you do not wear the right clothing on the right time it is consider disrespectful. When visiting someone you know has a diverse cultural view than you, like that you must take of your shoe when in their home, you must do it to show respect.
3.4 The gaze is also known as eye contact. Your eyes give away a lot that you are trying to say. If you make to long eye contact, some people might fell that you are trying to stare them down other will feel that you are looking to deep in to their soul. To little eye contact might let the person to think that you don’t like him or the you have something to hide (Goates, …show more content…
If you walk strait up and head held high it shows that you are in control and that you have the power. When you want to put some distant between you and someone you can fold your arms as to protect yourself. When you have nothing to hide when giving a speech or just talking to someone you can stand with your hand behind your back to show it.
4.2 Eye contact in some cultures are very important, they say that the eyes are the windows to the soul. When you want to hide what you feel or are expressing from people you can put on a pair of sunglasses. In the eastern countries, it is considered disrespectful if you are considering an older person’s eyes when speaking to them. Where in the western countries if you look someone in the eyes if you talk you know that the person is listing to you and knows what you are saying.
4.3 If you don’t control your hands when you are speaking you can give out the wrong message. When you are rubbing your hands, it shows that you are stressing and trying to comfort yourself. Police evaluate gestures to know what to do in a rough situation. Politicians point fingers so it seems that they know someone and that the people will more likely believe