Cyber Software, Inc. Mini-Management Plan
Cyber Software, Inc. is a medium size manufacturer of cyber protection software products for retail businesses as well as state and municipal governments. The company has gross sales of $20M, expenses of $8M, and an after tax profit of $10M per annum. A recent mishap has highlighted weaknesses within the organization. Joseph Jackson, CEO and owner of Cyber Software, Inc., realizes several changes need to take place in order to overcome the recent mishap and keep the business moving forward. The Vice President of Operations is tasked to create a mini-management plan that focuses on aspects of the business related to planning and organizing. The ensuing plan will detail the history and prior management …show more content…
All employees within the organization work in two divisions and report directly to Mr. Jackson, who has tried to keep the organization free from a bureaucratic or structured environment. A new program development division was created which required employment of four experienced and creative program developers. Employees of the new program division began to diverge and waste valuable resources within the unstructured environment. The current client/customer division was also not structured. Joseph Jackson hired two programmers, two credit specialists, and two paralegals to manage the work within the division. Personalities clashed and impeded productivity within the division. Furthermore, both divisions were pulling people from their existing clients to work on the project. CEO Joseph Jackson built a successful business that takes pride in keeping their customer’s information safe, but the time has come to rethink the organization’s approach in order to promote future …show more content…
CEO Joseph Jackson, sits atop the organizational chart and has the final decision making authority within the organization. The Vice President of Operations will have staff authority over the management team and will report directly to the CEO. Cyber Software will operate with three divisions, each with their own manager.
In the previous structure a few strong personalities from the client/customer service division, Crystal Wilson, Sierra Sanchez, and Ryan Barker, emerged from the informal structure. Their strong personalities will serve the organization well as members of the new management team. The Staff Authority Organizational Structure will provide the Vice President of Operations a chance to mentor this young management team (Chand, 2013). Crystal Wilson is a paralegal and will move up into the client/customer service management position. Sierra Sanchez is a client/customer service division programmer and will move into the victim clean up and damage control manager position. Ryan Barker was also a programmer within the client/customer service division. He will be assigned management duties for the new program development
Cyber Software, Inc. is a medium size manufacturer of cyber protection software products for retail businesses as well as state and municipal governments. The company has gross sales of $20M, expenses of $8M, and an after tax profit of $10M per annum. A recent mishap has highlighted weaknesses within the organization. Joseph Jackson, CEO and owner of Cyber Software, Inc., realizes several changes need to take place in order to overcome the recent mishap and keep the business moving forward. The Vice President of Operations is tasked to create a mini-management plan that focuses on aspects of the business related to planning and organizing. The ensuing plan will detail the history and prior management …show more content…
All employees within the organization work in two divisions and report directly to Mr. Jackson, who has tried to keep the organization free from a bureaucratic or structured environment. A new program development division was created which required employment of four experienced and creative program developers. Employees of the new program division began to diverge and waste valuable resources within the unstructured environment. The current client/customer division was also not structured. Joseph Jackson hired two programmers, two credit specialists, and two paralegals to manage the work within the division. Personalities clashed and impeded productivity within the division. Furthermore, both divisions were pulling people from their existing clients to work on the project. CEO Joseph Jackson built a successful business that takes pride in keeping their customer’s information safe, but the time has come to rethink the organization’s approach in order to promote future …show more content…
CEO Joseph Jackson, sits atop the organizational chart and has the final decision making authority within the organization. The Vice President of Operations will have staff authority over the management team and will report directly to the CEO. Cyber Software will operate with three divisions, each with their own manager.
In the previous structure a few strong personalities from the client/customer service division, Crystal Wilson, Sierra Sanchez, and Ryan Barker, emerged from the informal structure. Their strong personalities will serve the organization well as members of the new management team. The Staff Authority Organizational Structure will provide the Vice President of Operations a chance to mentor this young management team (Chand, 2013). Crystal Wilson is a paralegal and will move up into the client/customer service management position. Sierra Sanchez is a client/customer service division programmer and will move into the victim clean up and damage control manager position. Ryan Barker was also a programmer within the client/customer service division. He will be assigned management duties for the new program development