Along with other services, he has served as Chief Operating Officer of the company and became CEO in 2004 (1). Macy's Inc. is considered one of the biggest retailers in the United States and as of now has not only its productivity, but its reputation at stake as it is one of America's most known retailer, which has made it a household name (1). With this as fact, to place someone like Lundgren in not one, but at the top of the three most important ranks within the organization shows that he not only has the ability to lead, but also consistently works to ensure top quality service, a consistent supply/demand ratio, and a ongoing assessment of quality assurance from consumers (1). Different from the other major retailers in the US such as Walmart, Kohl's and K-Mart, Macy's will never sacrifice quality in order to provide lower prices to consumers (1). Yet, the demand is clear and the clientele is loyal enough that, regardless of the prices and economy, Macy's is one of the most consistent retailers in terms of quality and productivity …show more content…
(1)
g) Systems-centered (2)
h) Extroverted, agreeable, creative, multifunctional (1)
i) Goal-oriented (1)
j) Selfless (philanthropic) (1) Therefore, it safe to say that a corporation is as good as its leader and their leaderships ability will always reflect their personalities which means that a steady, quality and trustworthy corporation must come from a good source (1). Macy’s has so many stores located in a lot of the markets across the nation which makes it’s important for them to have a strategic plan for diversity (Baisya 1). This will mean that they will need to learn how to serve and connect with diverse customers, create a diverse workforce, create a work environment where different perspectives are valued, partner to share their time with other nations, talent, and resources with other communities, maintain access for the continued development of a diverse vendor network, communicate values, and finally, grow sales and profit by gaining a strong buying power in a diverse market (Allen