Companies should focus and improve based on the customers’ feedbacks faster than others to exceed in the market. Evaluate and consider what the customers wants is a one step closer to beating competitors in a race. Computers can process information and calculate formulas in instant verse humans taking time and energy to perform the same. Apply technology to business operation will improve efficiency and creativity. I agree the use of digital nervous system improves a business’s functionality. Responding to the customers, suppliers, dealers, or partners faster is always better. It is because is this way they have more time to figure out what’s coming next or what should be next. The cons of using computer systems are always will be the same, hackers and malicious groups can almost always find a way to sneak into the computer systems and done damage to it or steal critical information. Therefore, any company should have maximum security for their computer network systems at all …show more content…
The speed of getting a product or service to the market is vital for every business. The speed of getting delivery information and real time interaction with customers is crucial for success. Digital technology enables you the just that. We need to get away from paper offices to paperless in order to be fast. The lead of e-commerce is speed, no doubt. However, identity thief and stolen credit cards are common known internet crimes that modern people recognizes. Practicing business over the internet is fast and convenient but also comes with security concerns. Security or privacy should be the number one priority between businesses and its customers. Therefore, companies must offer the maximum security for their customers and be alert of any faults in the system. In the last section of the book, Gates reminds that going digital is great for your business. Technology gives flexibility and companies should embrace it. The Asian financial crisis of 1998 example was how digital information help to restore any financial market overnight. The computers can back up the digital data of all kinds and store it safely somewhere around the world. Information technology can get important data to anyone and anywhere if they have internet