Salesforce Objection Report

Improved Essays
We do not need a CRM system.
This is a product objection. I will try to postpone the question until the end of the presentation after I have discussed with them the need, value and benefits of the Salesforce IQ system. While the behavioral style of the prospect will come into my decision on which technique to use, my default method would be curiosity. This technique would allow me to explore and identify their specific needs and will open me up to explain my product’s features more closely. During the presentation, I will explain that to grow your business, you need to go prospecting and find and connect with potential customers. You can use the Salesforce IQ system to acquire leads from your website, from seminars, conferences, trade-shows
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I would forestall the objection by addressing it first. I will identify the reason that the Salesforce Iq system is higher than the competitors and bring it up myself. I would use the technique of exclusivity to explain why Salesforce Iq’s price is higher than Microsoft Dynamic and Netsuite. The ease of use, active community built around salesforce solutions and accessibility makes Salesforce Iq the premier Customer Relations Management system on the market. Should the price continue to be an issue, I will show the prospect the value our product brings by being developed by an ethical company who is continuously growing and actively seeks customer feedback to improve their …show more content…
I will postpone the price objection until the end of the presentation after I have discussed the need, value and benefits Salesforce Iq can offer. However, should they insist, I will address the question immediately. I would use the “Comparison” method to present a logical reason why the price is fair. I would compare the high quality customer service to the high quality product of Salesforce Iq. I can also demonstrate the product through video walkthroughs on the company website and compare it to the competitors’ video demonstrations. I will can also show the prospect the web page with multiple Salesforce case studies, particularly those companies who are in a similar industry.
We are satisfied with what we have now This is a searcher objection. I would postpone the objection until the end of the presentation so that they have listened to all the features, benefits and value Salesforce Iq offers. Then I would use the “Feel, Felt, Found” technique. This would allow me to inform the prospect about the true value my product offers. I would say that the feeling of hesitation is normal and many people had the same apprehension. However, many of those same customers changed their minds about the robustness and value that their new Salesforce IQ system would offer them compared to their previous

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