Benchmark: A Case Study

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Hello Teresa,

To replace the stone and refinish it would be $195 before taxes. Benchmark wouldn't preform anything under warranty because the ring wasn't registered within the 30-60 days of purchase. They wanted $175 to replace the stone with out refinishing and prior to shipping. With that said going through them would have been closer to $300.

Please let me know how you want to proceed!

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