Ageism In The Workplace Report

Just a month before attending WCU I had no idea what I wanted my major to be. Originally, I had wanted to be a Music Major and work in the music industry. Once I further read on about the requirements to be a music major at WCU, I changed my mind. After that, I didn’t know what to do. I was awful with anything regarding science, history, and math. The only thing I was never really bad at was English; it had always been my stronger point in my K-12 classes. I always loved to read and would even get in trouble for reading in school, which is a bit upsetting since I could have just done what other students did and went in the bathroom and did drugs, but I was just reading. I didn’t know what I wanted to do with English. I knew I didn’t want to …show more content…
The first one that I believed to be one of my best piece of work is titled Ageism Manifesting into the Workplace. For this paper, we had to choose a topic that relates to professional communication skills in the workplaces. For my topic, I chose to write about ageism in the workplace and why it’s important for newcomers in the workplace to be aware of the stereotypes surrounding older people. Ageism is something I had never thought about because it isn’t something that is paid much attention to. After this research paper, I realized it is something that needs to be known more about and something that more people need to be aware of, whether it pertains to the workplace of not. Racism and sexism are very well talked about in today’s world; however, ageism is looked over a lot of the times. Ageism isn’t intentional most of the time, like racism and sexism, which is why it more people need to be aware of it. If someone in the workplace makes a comment about someone else’s age that person can file a complaint with the ADEA (Age Discrimination in Employment Act). This could impact the company’s reputation and the person who made the comment could lose their job. Doing this research paper broadened my ability to gather sources, link sources together, conduct an in-person interview with a source to use in my paper, and make a graph or table in Word. …show more content…
The piece of writing is an adjustment letter we were to include in a portfolio we made in the class. We had to act as if we were representing a company and responding to an email from an upset customer. Learning how to write an adjustment letter proved to be a valuable tool. For the adjustment letter, we had to act as if we were emailing a customer back after receiving a complaint letter. This was a valuable thing to learn because even if some of the students don’t handle complaint letters in their jobs, they still need to know how to handle situations involving conflict. Whether the situation relates to the workplace or personal matters, these things need to know how to be handled to avoid further conflict that could result in the loss of one’s job. On the first page in the word file is the complaint letter we were given to respond to; the second page is my written adjustment letter to the complaint