On the evening of December 19,2015 Security Officer Daryl Harley called via security office phone by Service Express Agent Sherri Scott. In regards to a guest by the name of Kim Hart who was on downward escalator adjacent to meeting room Providence 1, Upon exiting the escalator her dress was caught. Upon arrival S/O Harley noticed Ms. Kim sitting on a chair provided by Front Desk Manager Mike Hummieny. S/O Harley asked if Ms. Kim was ok all was well MS. Kim was laughing and in good spirits along with her husband. S/O Harley asked for assistance from Engineering Agent Gianni Venturi and MOD Hummieny , E/A Gianni turned escalator in reverse direction while S/O Harley pulled dress out of escalator. S/O Harley asked MS. Kim an guestimate on
