Be Our Guest Essay

4486 Words Dec 26th, 2011 18 Pages
Be Our Guest, Inc. Case Analysis

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INDEX

1. Key success factors & company performance…………………………………………………..3 2. Bank perspective regarding the performance…………………………………………………..7 3. Bank financing perspective at the end of 1998……………………………………………….10 4. Management perspective regarding the bank financing………………………………….13 5. Exhibit 1 – Annual Income Statements (1994-1997)………………………………………17 6. Exhibit 2 – Annual Balance Sheets (1994-1997)……………………………………………..18 7. Exhibit 3 – Quarterly Income Statements 1997……………………………………………….19 8. Exhibit 4 – Quarterly Balance Sheets 1997………………………………………………………20 9. Exhibit 5 – Forecasting………………………………………………………………………………………21 10. Exhibit 6 – Annual Ratios………………………………………………………………………………….22 11. Exhibit 7 –
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In doing so, the company built a strong foundation and upheld the strength of that foundation.

The fifth key success factor identified here is the high quality of service as well as the high quality of the rental equipment provided to clients. The

executive team recognised early that they could compete in either price or

Tudor Team Five

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quality, and the team chose to compete in quality. Part of this high quality service is seen in the company’s dedication to its clients through its willingness to deliver only one table on short notice if a client is in need. Through high quality service, the company has upheld its networking connections to clients by building strong relationships. This high quality

service combined with high quality rental equipment products has allowed the company to obtain a competitive edge over its competition, keep that competitive advantage, and foster strong company/client relationships throughout the years.

How has the company performed the past few years? Viewpoint – Independent perspective Be Our Guest, Inc. originated in 1983 and is still thriving in a very competitive and volatile industry 14 years later. Over the past few years the company has shown significant growth. We see that Annual sales revenues have consistently risen from 1994 to 1997 with a Compounded Annual Growth Rate (CAGR) of 14.26%. 1997 was an impressive year for the

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