Background
The widespread presumption of using BCMA is that it will effectively reduce the number of medication errors. However, it is as of yet unclear whether this is the case in actual practice.
Method
Two distinct but overlapping research methodologies of Institutional Ethnography and Praxeology were combined as a means to uncover the highly complex practice of BCMA by nurses.
Results
The implementation of BCMA creates a series of problems leading to nurses constantly tinkering with the technology. At the same time they are continuously deliberating the best ways of tailoring